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Priceslist - Booking Conditions Karlovy Vary (Czech Republic) Hotel

Savoy Westend Hotel
 
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Booking Conditions

Important information: SWH‘s swimming pool will be out of operation because of the obliged technical service

in a period of 27.1-2.2.2020, and will be open back 03.02.2020.

 

  • Best price and exclusive tariffs on our website:
    Warranty will not find lower prices on any other website.
  • Real time availability:
    For all rooms in all our hotels and immediate booking confirmation.
  • Security in your transaction:
    We use a security protocol with the highest standards.
  • Privacy Policy:
    We care about the privacy of your personal data are not used if you tell us your desire so.
  • Booking confirmation by e-mail / SMS:
    You will receive an email confirmation with the reservation and if you wish, you may request that we get by leaving your mobile phone SMS.
  • Cancellation of booking:
    To cancel your reservation can be done through email to receive confirmation from there for his private use has a link to cancel your reservation.
  • Modification of booking:
    You can change your dates or other details of your reservation through the confirmation email, or please contact the hotel where you made your reservation.

PAYMENT CONDITIONS

  • Stays from 1 to 6 nights
    100% payment 7 days prior to arrival at latest.
  • Stays of 7 and more nights
    100% payment 14 days prior to arrival at latest.
  • Group stays (3 and more rooms or 6 and more persons)
    100% payment 21 days prior to arrival at latest.
  • Stays which fall between 28. 04. – 10. 05.
    100% payment on 28. 03. at latest.
  • Stays which fall between 28. 12. – 10. 01.
    100% payment on 28. 11. at latest.
  • Reservations made after the date of payment will be confirmed after immediate payment in full.
  • Reservation will be confirmed only after providing a guarantee with a debit or credit card.

CANCELLATION CONDITIONS

  • Stays from 1 to 6 nights
    • Cancellations made less than 48 hours prior to arrival
      100% of the price of the 1st night.
    • Cancellations (stay shortenings) made within stay
      100% of the price of the next night.
  • Stays of 7 and more nights
    • Cancellations made 14 days or less prior to arrival
      50% of the total reservation price.
    • Cancellations made 7 days or less prior to arrival
      100% of the total reservation value.
    • Cancellations (stay shortenings) made within stay
      100% of the total reservation value.
  • Group stays (3 and more rooms or 6 and more persons)
    • Cancellations made less than 21 days prior to arrival
      50% of the total reservation value.
    • Cancellations made less than 14 days prior to arrival
      100% of the total reservation value.
    • Cancellations (stay shortenings) made within stay
      100% of the total reservation value.
  • Stays between 28. 04. – 10. 05
    • Cancellations made after 28.03.
      100% of the total reservation value.
    • Cancellations (stay shortenings) made within stay
      100% of the total reservation value.
  • Stays between 28. 12. – 10. 01.
    • Cancellations made after 28.11.
      100% of the total reservation value.
    • Cancellations (stay shortenings) made within stay
      100% of the total reservation value.

GUARANTEE OF SPECIFIC ROOM / BALCONY / VIEW

Upon availability and prior confirmation from the hotel you can order a room with a balcony of the desired category of accommodation (10 EUR per day), a room with a view of the church* (20 EUR per day), the desired room or villa (120 EUR for the entire period of stay). The choice of any of the above services has to be confirmed in writing by the Savoy Westend Hotel and is only available on request and is not automatically available when making a reservation. Savoy Westend Hotel reserves the right to refuse confirmation of any of the above services. If Savoy Westend Hotel has not provided written confirmation of any of the above services, the hotel reserves the right to make a reservation in accordance with the request for a room category without further specification (view, balcony, room number or villa name). *Church view rooms are only available in 4 of the 10 possible room categories at the Savoy Westend Hotel

SECURING AGAINST POSSIBLE BOOKING CANCELLATION *

Each stay at the Savoy Westend Hotel, regardless of the type or length, can be secured against a possible booking cancellation. The cost of securing against possible booking cancellation is 10% of the reservation price. The cost of securing against possible booking cancellation is not subject to any discount or commission and is non-refundable. Provided the cost of securing against possible booking cancellation is paid,  no cancellation fee will be charged.

* A cancellation is considered any change of booking (stay shortening, room type and room category changing, range of services etc.) made known before arrival or within the stay.

Thank you for your kind understanding.

Kind regards,

Management.